The hotel provides 46 Royal Service rooms, 6 suites and 3 presidential suites.
 
Guests in these rooms have access to our exclusive The Level Lounge.

The Level Lounge services (8:30 am – 11:00 pm):

• Flower arrangement on arrival
• Special free welcome minibar
• Personalised check-in
• Flowers upon arrival
• Fruit basket on arrival
• Mineral water on arrival
• Spanish and international newspapers
• Luggage porter service
• Butler service
• Express laundry service with charge
• Ironing service (1 item per person per day)
• Shoe-cleaning service
• Late check-out (on request)
• Pillow menu
• 24-hour room service (extra charge)
• Customer service desk 
• Daily turndown service 
• Alarm call service 
• Babysitting service (on request - extra charge)
  
  

Equipment:

• Air-conditioning / heating
• LCD Philips TV with more than 55 international channels and remote control
• Wi-Fi Internet access
• 3 telephones with direct dial international line
• Hi-Fi music system
• Minibar (extra charge)
• Safe
• Ironing board and iron (on request)
• Writing desk with hotel stationery set 
• Bathtub
• Shower
• Bathrobes and slippers
• Kimonos
• Amenities by Etro and Arte
• Hairdryer
• TV speakers in the bathroom
• Magnifying make-up mirror
• Smoke detectors
• Rooms connected to the Presidential Suite
• Baby cot (on request)